Black Friday shipping

It's our biggest week of the year, so here's what to expect.

Dispatch times

Please allow up to 10 business days for your order to leave our warehouse. We promise we are packing your orders as quick as possible.

Express Post is how your parcel travels once it leaves us. All orders are packed and shipped in the order they're received.

You'll get an email with tracking as soon as your order's on its way.

Australia

• Standard: $10
• Express: $15
• Free standard shipping on orders $120+

New Zealand

• Standard International: $12
• International Express (5–7 business days): $18
• Free shipping on orders $120+

International

Shipping rates are calculated at checkout. International orders may attract duties, taxes or import fees from your country. These aren't included in your order total and are paid by you on delivery. If customs fees go unpaid and the parcel comes back to us, your refund will be issued minus the original shipping and any return or customs charges we're billed for.

Once it's on its way

We ship with Australia Post, so once your parcel's with them we are trusting them to get it to you safely. If it hasn't turned up within 10 business days of getting your tracking, please send us an email orders@olathelabel.com.au and we'll chase it up for you.

Thanks for your patience. Ola is always worth the wait.